Privacy & Cookie Policy

At Vathyskia Guesthouse, we are committed to protecting the privacy and personal data of our guests and website visitors. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking at our guesthouse in Kato Trikala Korinthias.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you make a booking, subscribe to our newsletter, or contact us. This may include:

• Contact details: Name, email address, phone number, and physical address.
• Booking details: Dates of stay, number of guests, room preferences, and special requests.
• Payment information: Payment card details are processed securely by our booking partners; we do not store your complete card credentials on our servers.
• Technical data: IP address, browser type, operating system, and browsing behavior on our website collected via cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage your reservations and stay at Vathyskia Guesthouse.
• To communicate with you regarding your bookings, inquiries, or guest services.
• To send you updates, promotional offers, or newsletter campaigns (only if you have opted in).
• To optimize and improve our website functionality, security, and user experience.
• To comply with legal obligations, tax regulations, and public safety requirements under Greek and European law.

3. Cookie Policy

Cookies are small text files placed on your device to store data that can be recalled by a web server. We use cookies to improve your user experience, analyze website traffic, and ensure security.

We classify cookies into the following categories:

• Essential Cookies: Required for the basic functioning of the website (e.g., security, language preference, booking integration). These cookies cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g. Google Analytics). These cookies are only activated if you consent to them via our cookie consent banner.

You can change or withdraw your cookie consent at any time. In addition, you can configure your browser settings to refuse or delete cookies.

4. Third-Party Services

We collaborate with trusted third-party providers to deliver our services, including:

• Booking Engine: Our booking platform (Reserve Online / WebHotelier) processes booking transactions securely under their respective privacy policies.
• Analytics Providers: Google Analytics (if accepted) helps us evaluate traffic data.
• Maps API: Google Maps is used to provide directions and location maps on our Contact page.

5. Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal and tax obligations. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or alteration of your personal data.

6. Your Legal Rights (GDPR)

Under the European General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data.
• The right to rectify inaccurate or incomplete personal data.
• The right to request the deletion of your personal data ("right to be forgotten"), subject to statutory tax or legal retention rules.
• The right to restrict or object to the processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us using the details below.

7. Contact Information

If you have any questions about this Privacy and Cookie Policy or wish to manage your personal data, you can contact us at: